ID Number Problems

If login or password problems are encountered, current Boise State University students should contact the BroncoWeb helpdesk at 426-BWEB (426-2932) open 8AM-6PM, M-F, go to the Help Center, Admin Bldg Room 110, or email bweb@boisestate.edu.

Current faculty and staff should contact their local network administrator; emeritus faculty and staff should contact their department or local network administrator of pre-retirement affiliation or the BroncoWeb helpdesk at 426-BWEB (426-2932).

TROUBLESHOOTING TIPS: Often, even if you can login to BroncoWeb or BroncoMail, but not the Library Internet resources, a password change fixes the problem; go to the BroncoWeb homepage and follow the instructions to "Set My New Password..."

Also, if your browser is set for very high security, you may get a notice that the security certificate is invalid and that you shouldn't proceed. Proceed anyway.